Thurlow Terrace Living Conditions and Tenant Union Negotiations

Canyon Ryan outlined the top five demands of the Thurlow Terrace Tenant Union, including improved staff screening, hallway security cameras, cleanliness, and individual climate control.

Shannon Holman described her role as Regional Administrative Director on-site at Thurlow Terrace, emphasizing management's open-door policy and dedication to tenant communication.

Barbara McBride shared her long history managing the property and stressed that building safety and maintenance require shared responsibility between management and tenants.

Bebhinn Francis spoke on behalf of the tenant union about locked office doors, dismissive management behavior, tenant fear of retaliation, and extreme community room heat.

Liz Sanchez expressed concerns over camera monitoring access and alleged past misconduct by maintenance staff that went unaddressed by previous management.

Regina Bell praised the professional demeanor of the new on-site directors while reiterating longstanding complaints about a specific maintenance employee.

Herman Johnson, a 20-year resident, expressed gratitude that city officials were finally listening to tenants' long-standing struggles and isolation.